Privacy and Security
Last updated: December 2023
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a deposit, or contact customer support. This may include:
- Personal identification information (name, email address, phone number)
- Payment information (credit card details, bank account information)
- Gaming activity and transaction history
- Communication records with our support team
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our gaming services
- Process transactions and payments
- Verify your identity and prevent fraud
- Send you important updates and notifications
- Improve our services and user experience
- Comply with legal and regulatory requirements
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- To comply with legal obligations
- To protect our rights and safety
- To prevent fraud and security threats
- With service providers who assist in our operations
4. Data Security
We implement comprehensive security measures to protect your personal information:
- SSL encryption for all data transmission
- Secure servers with firewalls and intrusion detection
- Regular security audits and updates
- Access controls and authentication systems
- Employee training on data protection
5. Account Security
To maintain the security of your account:
- Use a strong, unique password
- Never share your login credentials
- Enable two-factor authentication if available
- Log out after each session
- Monitor your account activity regularly
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality and performance
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- File a complaint with regulatory authorities
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
11. Changes to This Policy
We may update this Privacy and Security Policy from time to time. We will notify you of any material changes by posting the new policy on our website.
12. Contact Us
If you have any questions about this Privacy and Security Policy, please contact us at:
Email: privacy@swertegaming.com
Address: Swerte Gaming Casino
Support: support@swertegaming.com